— A. D., manager – Lausanne · Support through a period of change
« After burnout and a relationship breakdown, I could no longer tell what I wanted from what I was simply enduring. The online sessions gave me a space to step back, without judgement and without ready-made advice. Christophe asks the right questions and leaves time to answer them. Six months later I have taken up a new position in an environment that suits me, and I now recognise the warning signs before it is too late. »
— J.-P. L., homeowner – Vevey · Neighbourhood mediation
« A dispute with our neighbours had been dragging on for over a year, with lawyers' letters and threats of legal action. I was sceptical about mediation. In two meetings we finally understood what was really bothering each side – and it wasn't what we had assumed. We left with a concrete written agreement that everyone has respected since. For a fraction of the cost and stress of going to court. »
— S. and M., separated parents – Geneva · Family mediation
« We had reached a point where every conversation about the children turned into a fight. Christophe Imhoos set a clear framework from the first session: each of us could speak without being interrupted and, above all, be heard. He never takes sides, but he knows how to bring things back on track when the discussion goes off course. In five sessions we built an arrangement for the children, which we then had approved by the court. We haven't become friends again, but we can talk to each other once more. »
— Director of a care facility – Vaud · Workplace climate assessment & team supervision
« Rising absenteeism, two departures in six months, a team that had stopped talking to each other: we knew there was a problem, but not where it came from. The workplace climate assessment revealed organisational causes we had not seen, beyond the interpersonal conflicts. The team supervision that followed helped clarify roles and rebuild cooperation. A year on, the team is stable and the indicators are back to normal. »
— Director of Human Resources, international organisation – Geneva · External Ombudsperson
« We were looking for an external Ombudsperson who could earn the trust of an international workforce, in French and in English, and navigate a complex institutional environment. Christophe Imhoos brings the necessary independence, a genuine ability to listen and a real understanding of governance issues. His anonymised annual report gives us valuable insight into emerging tensions well before they turn into formal cases. »
— Secretary General, Geneva municipality · External investigation – harassment
« Faced with a harassment complaint within one of our departments, we needed an investigation that was beyond reproach, both legally and on a human level. The two-person team worked rigorously, kept to the agreed timeline and showed constant respect for everyone interviewed, whatever their role. The report was clear, well documented and directly usable by the executive. The recommendations allowed us to act without delay and to restore trust within the department. »