My approach
Creating the right Conditions to Understand, Dialogue, and Act
The objective: to step back, better understand the situation, restore — where possible — the capacity for dialogue, and open up possibilities for action. Whatever type of service your situation requires, Christophe Imhoos's approach is grounded in a few essential principles.
INDEPENDENCE
Maintaining a position that allows the situation to be addressed without defending the particular interests of any one party.
Providing a framework in which people can express themselves with confidence, within the limits specific to the mandate and the process concerned.
confidentiality
Giving each person and each point of view the same attention, without prejudging the situation or its outcome.
Multi-partiality
Helping individuals put into words what they are experiencing, distinguish between facts, perceptions, and needs, and better understand the dynamics at play.
LISTENING & CLARIFICATION
Turning analysis into concrete courses of action, tailored to the reality of the individuals and organizations involved.
PRAGMATISM
Not reducing a difficulty to a single individual, but taking into account the interactions, context, roles, responsibilities, and functioning of the system involved.
SYSTEMIC PERSPECTIVE
Listen
Understand
Dialogue
Act