Conflict Mediation Services in Geneva & Vevey

Accompanied

You're guided at every stage towards a resolution that works for both sides.

Impartial

A neutral, non-judgmental perspective, in complete confidentiality.

real

Visible progress as every session moves toward a lasting agreement.

Professionals & OrganiSations

Unresolved conflict doesn't disappear: the atmosphere deteriorates, tensions spread throughout the team, and the manager is left without solutions. An external, independent, and confidential intervention can defuse the situation before it becomes irreversible.

→ Ombudspersons, government administrations, municipalities and towns, public institutions, international organizations and NGOs, foundations and associations, as well as managers and independent professionals.

Particuliers & familles

You don't have to carry this alone. Exhaustion, fear for your family's future, the feeling of not being heard: asking for help is not a weakness. Christophe Imhoos offers you a neutral, private space to work toward solutions that respect everyone involved.

→ Individuals experiencing family conflict, separation or divorce, neighborhood tensions, relationship difficulties, and difficult periods of transition.

My mission

Restore dialogue.
Rebuild understanding.
Open up new possibilities.

"It is not the absence of conflict that builds peace, but the ability to move through it together."
- Christophe Imhoos

Managing conflict differently

Discussions are turned into concrete commitments — a clear agreement, built together, designed to last.

action

A safe, confidential space to express and to listen. Guided in moving beyond entrenched positions to build solutions that meet everyone's needs.

dialogue

Each situation is examined individually to identify the real issues, needs, and underlying obstacles — beyond the conflict on the surface.

understanding

Setting up and managing an external channel that allows employees to report problematic situations in full confidentiality.→ Organisations seeking to provide a safe, independent reporting point, outside the usual chain of command.

Reporting & whistleblowing mechanisms

Training sessions, workshops, and awareness programs on conflict management, managerial posture, and escalation prevention. → Managers, HR, and teams looking to develop their interpersonal skills before a situation escalates.

Training & psychosocial risk prevention

support through periods of change

Individual support to gain perspective, regain your bearings, and draw on your own resources. → Separation, career change, exhaustion, bereavement, relocation, or other major life transitions.

Family & couple mediation

A space to restore constructive dialogue and work toward realistic, lasting agreements between the parties.→ Separation, amicable divorce, blended family arrangements, conflicts between parents and teenagers, inheritance/succession matters.

Neighbourhood & everyday disputes

An intervention to break the cycle of escalation, clarify points of disagreement, and work toward concrete solutions that are acceptable to everyone involved. → Relationship or neighborhood tensions that have taken hold and become difficult to manage alone.

Workplace climate assessments

Systemic analysis of the relational, organisational, and managerial factors involved, aimed at proposing concrete avenues for improvement. → Recurring tensions, significant absenteeism, persistent conflicts that go beyond individual interpersonal relationships.

investigations into harassment & discrimination

Independent, external investigation in cases of personality rights violations, with a factual and official report accompanied by recommendations.→ Following a formal complaint or HR report.

PERSON of trust / OMBUDSPERSON

An external, confidential point of contact for employees, managers, and HR — ahead of any formal procedure. → Situations involving harassment, workplace distress, or the need for a neutral, listening ear.

Workplace mediation

A structured process between two or more parties in conflict, aimed at restoring dialogue and building a lasting agreement. → Team conflicts, tensions between colleagues, disagreements between partners.

take action in the Workplace

take action in your private life

Accredited & Sworn Mediator ⋅ Ombudsperson ⋅ Supervisor

A career spanning more than 30 years, combining arbitration, negotiation, mediation, and the management of complex situations.

Christophe intervenes in situations requiring independence, discretion, and the ability to work with stakeholders holding differing responsibilities and interests.

CHRISTOPHE IMHOOS

→ READ MORE

Experience ⋅ Continuity ⋅ Commitment

ESPRIT D'ENTENTE

Founded in 2008 by Viktoria Aversano, Esprit d'entente has been dedicated to mediation and conflict management since its inception.

Partners since 2012, Christophe now continues the practice independently, building on the work developed since its founding.

Years of experience at the heart of institutional, public, and private organisations, as well as interpersonal relationships.

2/3

In about two out of three cases, mediation makes it possible to reach common ground that is built together and respectful of everyone's needs.

Areas of practice: mediation, trusted third-party services, harassment investigations, audits, training...